FAQ

Is Jazz, TX 21 and up only?

We welcome all ages! You do not have to be 21 and older to join us, we are a restaurant and provide many options for nonalcoholic beverages such as soft drinks and mocktails.

Do you accept walk-ins?
We do accept walk-ins however we recommend reservations because we usually sell out and walk-ins are not guaranteed. You would be placed on a waiting list upon arrival and we will seat you in case of no shows and cancellations.
How can I book a reservation for a larger group?
We do welcome groups, however, our policy is up to 6 guests sitting together, in some cases our big tables are sold out and you would have to purchase multiple tables for 2 guests. In order to accommodate your large group we will seat you at separate tables directly next to each other as long as they are purchased adjacently and in the same row. You are welcome to purchase your tables on our website.
Do you have a dress code?
We do not have a dress code however many guests do enjoy dressing for the occasion.
How can I make a reservation with a gift card?

Unfortunately, our gift cards are only valid on in-house purchases such as food and beverage. If you are wanting to use this card towards your tickets, we would be able to manually enter the reservation on our end and then charge your tickets to your bill so you are able to use your gift card. If this works for you, please email us letting us know the date and time of the reservation you are needing and we will set everything up.

What is your cancellation policy?
We do require 48 hours’ notice for a full refund. You will just need to send a contact form that you need to cancel and we will take care of it on our end.
Are we able to do anything for birthdays or special occasions?
If you are celebrating something special, you will just need to tell your server and they will let our band know to announce the occasion! We also can present your dessert with a candle for birthdays.
Do we have a cork fee?
Unfortunately, we are unable to allow outside drinks based on our TABC laws.
What are your hours of operation?
We are open Tuesday – Saturday. On Tues, Thurs, and Weds we open at 6pm and close at 10pm. On Friday and Saturday, we open at 6pm and close at midnight.

The Music

How did JazzTX become the premier destination for live music in San Antonio? For starters, our carefully curated selection of musical talent! With an incredible lineup of musical artists from all around the world, you won’t find a better spot to enjoy live music in San Antonio. Whether you’re in the mood for jazz, salsa, Texas swing music, salsa, or even Latin jazz, you’ve found it all right here.

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